FAQ

ABOUT US

BEHIND THE BRAND

“Montare” is derived from the Italian word meaning “to build” or “to assemble.” This reflects our passion for creating unique, high-quality timepieces that are more than just watches—they are personal statements, carefully crafted with precision and care.


WHERE IT ALL BEGAN

"My passion for watches began with curiosity—an interest in how something so small could hold such intricate beauty and precision. Over the years, this fascination grew into an appreciation for their ability to blend art, engineering, and personal style. In a world where time is displayed on every screen, a watch represents something deeper: a connection to tradition, a symbol of individuality, and a piece of craftsmanship you can carry with you every day."

Chris - Montare Founder


ABOUT MONTARE

Montare is an independent watch modding company based in the United Kingdom. We specialise in delivering premium, customised watches to enthusiasts across the globe. Our mission is simple: to combine timeless craftsmanship with modern design to create watches that stand out and resonate with their owners. Our mission is to craft beautiful, reliable, and highly personalised timepieces that reflect the unique tastes and preferences of our customers. At Montare, we aim to make the art of watch modding accessible while maintaining exceptional standards of quality and service. 


WHAT WE OFFER

Delivering stunning, functional timepieces tailored to your vision.

Using only the finest materials and components to ensure durability and reliability.

Providing seamless, personalised support from design to delivery.

Offering fast build times without compromising on quality.


Thank you for choosing Montare! We’d love to hear from you.

Feel free to reach out with any questions or connect with us on social media to share your journey with Montare timepieces.


SHIPPING

We currently ship exclusively to the UK. All orders are sent via Royal Mail's 48-hour tracked service to ensure safe and timely delivery.

For in-stock products, we aim to dispatch orders within 2–3 business days. Once dispatched, you will receive a tracking number to monitor your delivery.

For pre-order items, please allow 3–5 weeks for processing and delivery. This ensures we can provide you with the highest quality products as they become available.

RETURNS POLICY

We prioritise customer satisfaction and offer a hassle-free return policy. If you're not satisfied with your purchase, return it within 14 days of receiving your goods for a full refund or exchange, provided it is in original condition.

REPAIRS

We provide repair services within 6 months of purchase for any watches sold. Whether it’s a minor adjustment or a more complex fix, we are here to help ensure your watch functions perfectly.